Privacy Policy

Last Updated: October 25, 2025

Mystic Insighter ("we," "us," or "our") operates the Mystic-Advisor and Mystic Insighter mobile applications (collectively, the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

1. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Information You Provide

• Account Information: When you register for an account, we may ask for personal information such as your name, email address, or username.
• Chat Data: The primary function of our Service is to facilitate chat between users of the Mystic Insighter (client) app and the Mystic-Advisor (advisor) app. We collect and store the content of these messages, which may include text and media (images, videos) that you send.

Automatically Collected Information

• Log and Device Data: We may collect information that your device sends, such as your device's IP address, device type, operating system version, and unique device identifiers.

2. How We Use Your Information

• To provide and maintain our Service (e.g., to deliver chat messages).
• To notify you about changes to our Service.
• To provide customer support.
• To monitor the usage of our Service and improve it.

3. Data Storage and Sharing

Your information, including chat messages and personal data, is stored on secure servers. We use third-party services like **Firebase** for database, authentication, and cloud storage.

We do not share your personal information with third parties except in the following cases:

• To facilitate the core chat function between a client (Mystic Insighter) and an advisor (Mystic-Advisor).
• To comply with a legal obligation.
• To protect the security of the Service and our users.

4. App Permissions

Our applications may request certain permissions to function. We only request permissions necessary for the app's features.

• Camera (android.permission.CAMERA): We request this permission to allow you to take photos for your profile picture or to send images in chat messages.
• Photo/Media Library (Storage): We request this permission to allow you to select existing photos or media from your device to upload for your profile picture or to send in chat messages.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We use commercially acceptable means (such as encryption and services like Firebase) to protect your Personal Data, but we cannot guarantee its absolute security.

6. Children's Privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: ali.mughal.tech@gmail.com